Project duration:

1 week.


Local authority department.

Project summary:

The local authority department had identified a mains product with an external USB connection as not complying with the CE marking and documentation requirements. We were asked to produce a risk assessment using the RAPEX guidelines.

Applicable legislation:

Rapex Guidelines, EN 60950-1, Low Voltage Directive

What we did:

1. Reviewed the product and documentation against the CE marking requirements and also the Low Voltage Directive using EN 60950-1.
2. Inspected product to review the insulation between the mains voltage and a user as it was suspected it was not providing adequate user protection and this was the main hazardous issue identified.
3. Produced a Risk Assessment using the RAPEX guidelines.
4. Advised how safety of the product could be improved.

What the customer did:

Used this information to speak with the importer of the product.

Final outcome:

1. The customer was able to discuss with the importer with a third party report showing the product safety issues identified.
2. We believe the product was withdrawn from the marketplace.

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Conformance is Trading Globally

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Conformance Offices

Head Office

Great Hucklow
SK17 8RG
United Kingdom

Tel: +44 (0)1298 873800
Fax: +44 (0)1298 873801
E-mail: cemark[at]

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